Contact Us | KONE Customer Service

Contact us

How can KONE Customer Care help you today?

img_Kone office lobby_contact

KONE customer service

Open 24h for: Lift Maintenance service requests Reporting an emergency

0800 000 9733

KONE Elevator Customer Service Open 8-16, for general requests.


Report an incident with your equipment (24/7)

To place a service call or report an emergency or elevator issues

Tel 0800 000 9733


KONE offices and contacts

Plot no.10 B, Mohamed Naguib Axis,
Fifth Settlement
O1 Mall, KONE 2nd Floor, New Cairo
Tel: +2023244300
Fax number: +203244390

Find your local KONE sales contacts here:
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Click here to explore current job openings in KONE Middle East and Africa.


My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Health and wellbeing|Other

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