Contact

Contact

Contact

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +2023244300.

You can reach us on working days between 08.00 and 17.30.

Contact form

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel: +2023244300

KONE OFFICES AND CONTACTS

KONE LLC
Plot no.10 B, Mohamed Naguib Axis, Fifth Settlement
O1 Mall, KONE 2nd Floor, New Cairo
Tel: +2023244300
Fax number: +203244390

KONE Egypt
Select Other Local Website

Contact us

About us
About us

KONE as a company

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

Apply now

Do you want to work at KONE? Apply now!

Frequently asked questions

FAQ on KONE's recruitment process

Contact us

How can we help you today?

Branch offices

KONE has service centers and sales offices across the country. Search for an office near you by selecting an office name from the pull-down list.

Contact form

Fill in the contact form and we'll contact you shortly!
New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow

Elevators

Discover the new KONE DX Class connected elevator solutions with built-in connectivity to future-proof your building and deliver a redefined user experience.

KONE MonoSpace® DX

Discover the machine room-less KONE MonoSpace® DX passenger elevator for low and mid-rise residential and commercial buildings.

KONE MiniSpace™ DX

Discover the KONE MiniSpace™ DX elevator with a compact machine room and digital connectivity for mid and high-rise buildings.

KONE TranSys™ DX

Discover the machine room-less KONE TranSys™ DX goods and passenger elevator for demanding people flow environments like public transport, retail, and medical facilities.

Elevator connectivity

Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors.

Elevator interior design

Discover how KONE DX Class elevators help you bring your design vision to life and create an elevator experience that helps your building connect with people and make a lasting impression.

Escalators & autowalks

Discover our industry-leading escalators and moving walkway solutions, which set the standard for safety, quality, eco-efficiency, and visual design.

TravelMaster 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience.

TravelMaster 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

TransitMaster 140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports.

TransitMaster 165

The KONE TransitMaster™ 165 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

Automatic building doors

Durable and enegy-efficient automatic doors for differents types of buildings and environments. Click to read more!

turnstiles

Learn more about KONE turnstiles – stylish and durable access control solutions for managing people flow in your building.

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier

Maintenance

Different maintenance and service packages for elevators, escalators and building doors. Click to read more!

How we serve you

Discover how we tailor our wide range of maintenance services for your site and equipment.

Service packages

Discover how we tailor your maintenance plan to uniquely match your site and equipment, whatever the brand or type.

Service descriptions

Read more about the individual services that make up our KONE Care™ packages for elevators, escalators, and automatic building doors.

Elevator modernization

Different modernization options for elevators: full, modular or upgade specific components. Click to read more!

Full elevator replacement

Modular modernization

With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more!

MonoSpace upgrades

Fixing my elevator, elevator repairs, fixing a KONE elevator, elevators modernization, repairing a KONE elevator. KONE MonoSpace elevator, elevator renovation, lift repairs, lift modernization, broken elevator door, changing elevator buttons, changing elevator signalization, mal-functioning elevator, modernizing an older elevator.

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Full escalator replacement

Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss.

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!

Door modernization

Discover our flexible and cost-effective modernization solutions for automatic building doors.

Full door replacement

Discover our building door full replacement solutions that are available for your existing pedestrian doors, industrial doors, and gates.

Modular modernization

Our modular door modernizations offer everything you need to improve the performance of your pedestrian and industrial doors. The upgrades cover things like the door motor and control unit, as well as rollers, guides, and panels.

Buildings without an elevator

Discover our retrofit elevators solutions for buildings currently without elevators.

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Digital Solutions
Digital Solutions

Advanced People Flow solutions

Discover how KONE Advanced People Flow Solutions enable a seamless and entertaining user experience from front door to final destination.

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

Infotainment solutions

Find out how to enhance the passenger experience in KONE DX Class elevators with KONE infotainment solutions.

Monitoring solutions

Discover how KONE monitoring solutions can improve people flow in your building with a real-time overview of equipment status and improve risk management for smoother building handover.

24/7 Connected Services
News & Insights
News & Insights

Discover our latest references and stories about cities and people in them.

References

KONE is proud to present these selected achievements from around the world.

Press releases

You can find all the latest press releases by choosing a category and year from dropdown boxes.

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.
Tools & downloads
- Codes & standards
Tools & downloads

Our easy-to-use tools and informative downloads support you throughout the lifecycle of your building.

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.
Select Other Local Website
KONE Online
Contact us

Contact us

KONE CUSTOMER SERVICE

Open 24h for: Maintenance service requests Reporting an emergency

002-0223244333

KONE Customer Service Open 8-16, for general requests.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency:

Tel 002-0223244333

KONE OFFICES AND CONTACTS

KONE LLC
Plot no.10 B, Mohamed Naguib Axis,
Fifth Settlement
O1 Mall, KONE 2nd Floor, New Cairo
Tel: +2023244300
Fax number: +203244390
www.kone.eg

Find your local sales contacts here:
Select your city

How can we help you?

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

Click here to explore current job openings in KONE Middle East and Africa.

First name

Last name

Company

Phone (Please enter number in international format without spaces or special characters, ex. +201234567890)

+20

Email

Address

City

I am a KONE customer

I am a KONE customer

My enquiry is about

My enquiry is about

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other

Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other

Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Health and wellbeing|Other

Tell us how we can help you. Provide as many details as you can.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.